A structured, process-focused framework for sentinel event analysis.
IntroScout's Root Cause Analysis module provides a communication tool for reviewing, reporting and analysis of causes associated with specific healthcare events. IntroScout manages the event reported, the departments or organizational groups affected, actions taken, and action items for follow-up.
Contributary (root cause) and Non-contributary (proximal cause) Factors Tracked
IntroScout enables you to document and monitor both contributing and non-contributing factors, corrective actions that have been taken and measurements established to monitor success of the corrective action. Root Cause Analysis forms are viewable and provide a reference for JCAHO review and internal improvement in the quality of treatment given for reoccurring events.
Thorough and Credible
The robustness of IntroScout's RCA module allows you to evidence the thoroughness and credibleness of you analyses, including evidence of such factors as:
- Interdisciplinary involvement
- Emphasis on root cause over proximal causes
- Use of process flowcharts
- Recommended corrective actions leading to an action plan
- Identification of action item responsible individual(s) and reporting dates
- Identification of how to measure the impact or effectiveness of the recommended action items
- Responsible follow-through with the action plan
Quality Improvement through RCA
IntroScout provides a standardized problem-solving methodology, which may be applied to a variety of problems and problem types.
Maintenance of analysis outcomes in the IntroScout data repository provides advantages of data aggregation, quality monitoring, and systemic quality improvement in a cost-effective manner.
